Shaun Herron

Senior Product Designer — Platform UX, Design Systems & AI

I lead product design on complex SaaS platforms — building the design systems that keep them consistent and embedding AI into both the products I ship and the way I ship them. Previously at TORSH, RealNetworks, and Microsoft.

Core Skills

Product Design
UX Strategy · Interaction Design · Information Architecture · User Flows · Prototyping · Usability Testing
Design Systems
Design Tokens · Figma Variables · Component Libraries · Design System Governance
Product Platforms
SaaS Platforms · Multi-Product Ecosystems · Platform UX · Cross-Product Workflows
AI-Assisted Product Design
AI-Assisted Design Workflows · Claude Code · Figma Make
Tools
Figma · Storybook · Token Studio

Experience

TORSH, Inc.

Education Technology Platform · New Orleans, LA

2016 – 2026

Multi-product professional learning platform used by universities, school districts, and early childhood organizations to support educator coaching and professional development.

Director, Product Design & Design Systems

2018 – 2026

Responsible for UX and product design across a multi-product SaaS platform supporting educator coaching, professional learning, and evaluation systems used by universities and school districts.

  • Led product design for a platform used by thousands of educators across ~250 schools and universities.
  • Designed core platform products including a learning management system, mobile video reflection tools, coaching platforms, and observation systems.
  • Built and maintained a scalable design system with ~120 components and ~500 Figma variables supporting consistent UI development across products.
  • Partnered with engineering teams to translate design components into React components documented in Storybook.
  • Designed AI-assisted coaching workflows that analyze educator artifacts (lesson plans, classroom video, observation data) to generate personalized professional development recommendations.
  • Managed and mentored designers while remaining deeply hands-on in product design.

Impact

  • Platform adopted by universities including Johns Hopkins and Harvard and school districts across the United States.
  • Designed tools used daily by teachers, instructional coaches, and school leaders to support professional learning and improve teaching practice.

Senior Product Designer

2016 – 2018

  • Led UX and UI design for core platform products supporting educator coaching and evaluation workflows.
  • Designed a mobile video reflection app enabling teachers to record classroom sessions and receive coaching feedback.
  • Designed authoring tools enabling instructional designers to create and distribute professional development courses.
  • Designed data collection systems enabling school leaders to create observation and evaluation forms.

Keepe

Startup · Seattle, WA

2014 – 2017

Lead / Senior Product Designer (Part-Time / Early Team)

Mobile marketplace platform connecting property owners, property managers, and service technicians for home and property maintenance.

  • Led product design for three mobile apps and one web platform supporting a multi-sided marketplace.
  • Designed service request workflows allowing users to photograph repair issues, receive estimates, schedule repairs, and rate service providers.
  • Designed mobile workflows for field technicians and property managers including job management and scheduling.

RealNetworks

Seattle, WA

2005 – 2015

Director of Product Design

  • Led a team of 10 product and marketing designers supporting consumer streaming products.
  • Directed design for RealPlayer and RealTimes products across multiple distribution channels.

Microsoft

Filter Talent · Redmond, WA

2003 – 2005

Senior Designer

  • Senior Visual Designer for Microsoft.com collaborating with product managers and creative teams on digital experiences.

Education

Bellevue College

Bellevue, WA

Associate of Arts and Sciences